Ageas UK and Virgin Money have launched their Home and Motor insurance strategic partnership which was announced in late 2014.
Ageas is supporting Virgin Money by providing sales, servicing, administration and claims management. Home Insurance products are solely underwritten by Ageas, and Motor Insurance is underwritten by a selected panel of insurers managed by Ageas Retail.
Virgin Money offers customers its new insurance range at the same price, however they choose to buy – online, on the phone or through a price comparison website – so customers will always have peace of mind that they have got the best price for their cover, regardless of their channel choice.
The products have also been designed to eliminate administration fees for cancellation and minor changes, recognising that customers’ will need to ensure that their policies are always current and up-to-date with no additional charges.
Darrell Evans, Current Accounts, Insurance & Investments Director, said: “Virgin Money is delighted to be partnering with Ageas to provide our insurance proposition. Our products are straightforward, transparently priced and focus on helping our customers when they need it most. With Virgin Money insurance products, our customers get the same price however they choose to buy, and we guarantee that we will offer them our best price at the first time of asking when they come to renew. We also avoid administration fees if they need to cancel or make minor changes part-way through their policy."
Ant Middle, CEO of Ageas Retail added: “We are delighted to be working together with Virgin Money to support their customers. Virgin Money is well known for its outstanding level of customer service and highest quality products so we are proud to be its trusted partner to deliver its insurance proposition. The launch of this deal continues to underline our ambition to work with like-minded brands to meet customer needs.”
The Virgin Money partnership launch follows a number of other partnerships confirmed recently including the extension of the Age UK, Tesco Underwriting and John Lewis relationships, as well as a new strategic partnership with Volkswagen which launched earlier this year.
Virgin Money provides award-winning retail banking services to around 3 million customers through a range of channels, including digital (online and mobile), intermediaries, call centres and a national network of 75 stores and five customer lounges.