Our cookies

When we talk about 'cookies', we mean the kind of cookies that are stored on your computer or device when you visit a website. In this case, a cookie is a text file containing small amounts of information. They don't harm your computer or store any of your personal, identifiable info like your credit card details. Here's some important info about our cookie policy:

Are there different types of cookies?

Yes. Some cookies are only placed on your computer for the duration of your visit to our website – these are called 'session based' cookies and automatically expire when you close your browser. The other type of cookie is known as a 'persistent" cookie', which stays on your computer for a period of time until they expire or are removed.

What are cookies used for?

Cookies make our website easier for you to use and give you a more efficient customer experience. For example, they help us to identify and resolve any website errors, and they save you time by not having to re-enter your details each time you visit. They also help us to personalise our service to you when you return to our website. This information, which is stored in a first party cookie on your computer, is fully secure and can't be accessed by anyone else.

Cookies on third party websites

We have professional relationships with carefully selected and monitored third parties who may also place cookies on your computer, either when you visit our website or across different websites. These cookies allow us to show you different products and services based on what you appear to be interested in.

Cookies in emails

We also use cookies and other similar technologies from carefully selected and monitored third parties in the emails we send to you. These cookies help us understand what information you may find of interest in the future. It's not possible to opt out of the technologies used on the emails we send you. If you'd prefer not to receive our emails, please click on the unsubscribe link the next time we email you, or contact us and ask to be unsubscribed. 

Our cookies

Cookie nameCookie typePartyWhat it's used for
Google analytics cookies Uses a combination of persistent and session-based cookies First party To analyse your use of our website, including the time you spend on the site, the number of pages you visit and whether you purchase a policy
Double click Persistent  Third party To analyse online marketing campaigns and allow third-party websites to show you adverts based on what you appear to be interested in
Google Adwords – home and generic Persistent Third party To analyse online marketing campaigns and allow third-party websites to show you adverts based on what you appear to be interested in
Search Alliance – home, car and generic Persistent Third party To analyse online marketing campaigns, including whether you get a quote and buy a policy
Session Cam Uses a mix of persistent and session-based cookies First party and third party To analyse your use of our website (for example recording mouse clicks and movements, page scrolling and any text keyed into website forms) to help us identify issues with its design and usability, so that it can be improved. No personally identifiable information is stored within the cookies.  The information collected is for our internal use only and is stored and used for aggregated and statistical reporting
Visual website optimizer Persistent Third party To create different versions of website pages, to compare the effectiveness and deliver improvements to our website

We're giving you this information as part of our initiative to comply with current legislation, and to make sure we're transparent about your privacy when you use our website. You can adjust your preferences in your browser settings.

Further information

Useful information about cookies, including how to remove them, can be found at: www.allaboutcookies.org. For more information, please read our privacy policy.

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